At pk8r, we handle your personal information with care, transparency and respect. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, who we share it with, and what rights you hold over your own information.
These cards summarise the key points of the pk8r Privacy Policy. They are a reader-friendly overview only — the full legal text in the sections below governs in all cases.
Registration details, identity verification documents, transaction records, gameplay activity, device and browser data, and communications with our support team. We collect only what is necessary to operate the Platform safely and effectively.
To operate your Account, process transactions, conduct KYC verification, detect fraud, meet legal obligations, improve the Platform and, where you have consented, to send you relevant promotional communications. We do not sell your personal data to third parties for marketing purposes.
Payment processors, identity verification providers, fraud-prevention services, regulatory bodies where required, and technical infrastructure partners. All third parties are contractually bound to handle your data in accordance with applicable privacy standards.
HTTPS/TLS encryption on all data transmissions, access controls limiting staff data access to a need-to-know basis, secure document storage for KYC materials, and regular security reviews. We never ask for your password via email, chat or phone.
You have the right to access, correct, update, port or request deletion of your personal data. You may also object to or restrict certain processing. Requests are handled through our support team and addressed within a reasonable timeframe.
pk8r uses cookies and similar technologies for session management, security, analytics and, where consented, personalisation. You can manage cookie preferences through your browser settings. Some cookies are essential for the Platform to function correctly.
Depending on applicable law, you may hold the following rights over your personal data. To exercise any right, contact our support team using the details in Section 12.
Request a copy of the personal data we hold about you.
Ask us to correct inaccurate or incomplete personal data.
Request deletion of your data where we no longer have a lawful basis to hold it.
Ask us to pause processing your data in certain circumstances.
Receive your data in a structured, machine-readable format where applicable.
Object to processing based on legitimate interests or direct marketing.
Request human review of decisions made solely by automated processing.
Withdraw consent for promotional communications at any time.
This Privacy Policy ("Policy") sets out how pk8r ("pk8r", "we", "us" or "our") collects, uses, stores, shares and protects the personal data of users ("you" or "your") who access or use the pk8r online gaming platform available at pk8r.cam (the "Platform").
pk8r is committed to processing personal data lawfully, fairly and transparently. We collect only the data necessary for the purposes described in this Policy and take appropriate technical and organisational measures to protect it.
By registering an Account on the Platform or continuing to use pk8r's services, you acknowledge that you have read and understood this Policy. This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy.
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, email address, CNIC/passport number, IP address and payment information. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, transfer or deletion. |
| "Data Controller" | The entity that determines the purposes and means of Processing Personal Data. For the purposes of this Policy, pk8r acts as Data Controller in respect of user Personal Data. |
| "Data Processor" | A third party that processes Personal Data on behalf of pk8r pursuant to a data processing agreement. |
| "KYC" | Know Your Customer — identity and age verification conducted by pk8r in accordance with applicable AML and operator obligations. |
| "Cookies" | Small data files stored on your device by the Platform that assist with session management, security, analytics and personalisation. |
| "Account" | The registered user account created by you on the Platform. |
pk8r collects Personal Data through the following means and in the following categories:
When you create an Account, we collect your full name, date of birth, email address, country of residence and a self-selected password (stored as a cryptographic hash — your password is never stored in plain text). You may also be asked to provide a mobile number for two-factor authentication purposes.
To comply with identity verification requirements, we may collect copies of your government-issued photo ID (such as a Pakistani CNIC or passport), proof of address documentation (where required), and the results of any liveness or selfie check conducted through our verification partner. KYC documents are stored securely and accessed only by authorised verification staff.
We collect records of all deposits, withdrawals and wagers placed on the Platform, including transaction amounts expressed in PKR where applicable, payment method type used, and transaction timestamps. Specific payment credentials (such as full card numbers or bank account details) are handled by our payment processors and are not stored in full on pk8r systems.
Payment method names such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah may appear in transaction records for user reference only. Their appearance in your data does not imply endorsement of gambling by those providers.
We maintain records of games played, bets placed (including sports betting on cricket, PSL T20, ICC events, football and UFC where applicable), outcomes, session durations and responsible gambling tool usage. This data is used for account integrity, dispute resolution, responsible gambling monitoring and regulatory compliance.
We automatically collect device type, operating system, browser type and version, IP address, referring URLs and session timestamps when you access the Platform. This data is used for security monitoring, fraud detection and Platform performance optimisation.
When you contact pk8r's support team — whether via Live Chat, email or any other support channel — the content of those communications is retained for quality assurance, dispute resolution and regulatory compliance purposes.
Where you have given consent, we store records of your marketing communication preferences, including opt-in and opt-out records, to manage promotional communications appropriately.
pk8r processes Personal Data on one or more of the following lawful bases:
| Lawful Basis | Application |
|---|---|
| Contractual Necessity | Processing required to create and manage your Account, process deposits and withdrawals, and deliver the gaming services you have requested. |
| Legal Obligation | KYC/AML verification, fraud prevention, regulatory reporting and retention of financial records as required by applicable law. |
| Legitimate Interests | Security monitoring, fraud detection, Platform analytics, responsible gambling monitoring and improving our services — where your interests do not override ours. |
| Consent | Marketing communications, personalised content recommendations and non-essential cookies — where you have given explicit, freely withdrawable consent. |
pk8r uses your Personal Data for the following purposes:
pk8r shares your Personal Data only where necessary and with appropriate safeguards in place. Third parties with whom data may be shared include:
To process deposits and withdrawals, we share necessary transaction and identity data with payment processing partners. These partners are bound by their own applicable financial services regulations and data protection obligations.
KYC verification is conducted through specialist third-party identity verification services. These providers receive the minimum personal data necessary to complete the verification process and are contractually prohibited from using that data for any other purpose.
Where required by applicable law, regulation, court order or licensing obligation, pk8r will disclose Personal Data to relevant regulatory authorities, law enforcement agencies or financial intelligence units. Such disclosures are made only to the extent legally required.
pk8r uses third-party cloud hosting, analytics, security and communication service providers who process limited Personal Data as Data Processors under contractual data processing agreements. These providers are not permitted to use your data for their own independent purposes.
In the event of a merger, acquisition, restructuring or asset sale involving pk8r, your Personal Data may be transferred as part of that transaction. Users will be notified of any such transfer and of any material changes to this Policy that may result.
pk8r retains your Personal Data for as long as your Account remains active and for such additional period as is required by applicable law, regulatory obligation or legitimate business necessity. General retention guidelines are as follows:
Following the expiry of applicable retention periods, Personal Data is securely deleted or anonymised in a manner that prevents reconstruction of the original information.
pk8r implements appropriate technical and organisational measures to protect your Personal Data against unauthorised access, disclosure, alteration, loss or destruction. Specific measures include:
No method of data transmission or storage is completely impenetrable. While pk8r takes security seriously and applies industry-standard protections, we cannot absolutely guarantee the security of data transmitted over the internet. Users are encouraged to use strong, unique passwords and to enable two-factor authentication on their Accounts.
pk8r uses cookies and similar technologies (including local storage and pixel tags) to operate and improve the Platform. Cookies are small data files placed on your device when you access the Platform.
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Essential | Maintain your login session, protect against CSRF attacks and enable core Platform functionality. These cookies are strictly necessary. | No |
| Security | Detect unusual access patterns and assist with fraud prevention and account protection. | No |
| Analytics | Collect aggregated, anonymised data on Platform usage to help us understand how the site is used and identify areas for improvement. | Yes |
| Preferences | Remember your language preferences, display settings and other personalisation choices. | Yes |
| Marketing | Track promotional campaign performance and, where consented, assist in delivering relevant offers. pk8r does not operate third-party advertising networks. | Yes |
You can manage or disable cookies through your browser settings. Note that disabling essential cookies will prevent the Platform from functioning correctly and may make it impossible to maintain a logged-in session. Instructions for managing cookies are available in the documentation for all major browsers.
pk8r operates internationally and may process or store your Personal Data in countries other than the one in which you reside. Where Personal Data is transferred outside its country of origin, pk8r takes steps to ensure that appropriate safeguards are in place, such as:
Users in Pakistan should be aware that their Personal Data may be processed outside Pakistan, including in jurisdictions with different data protection frameworks. pk8r applies the principles set out in this Policy regardless of where data is processed.
Subject to applicable law and certain exceptions (such as where retention is required for legal compliance), you hold the following rights in respect of your Personal Data held by pk8r:
To exercise any of these rights, please contact pk8r's support team using the details provided in Section 12. We will respond to all rights requests within a reasonable timeframe and will not charge a fee for reasonable requests. We may need to verify your identity before processing a rights request.
If you have questions, concerns or complaints regarding this Privacy Policy, or if you wish to exercise any of your data rights, please contact pk8r's support team:
When submitting a data rights request, please provide your registered Account username and a clear description of your request to facilitate prompt processing. We may request proof of identity before processing certain requests to protect your data from unauthorised access.
pk8r reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, where we introduce a new category of data collection or a new purpose for processing — we will notify registered users via email or through a prominent notice on the Platform prior to the changes taking effect.
The date at the top of this Policy reflects the date of the most recent review. Your continued use of the Platform following any amendment constitutes acceptance of the revised Policy. If you do not accept the amended Policy, you must cease using the Platform and may request Account closure by contacting our support team.
We encourage you to review this Policy periodically to stay informed about how pk8r protects your Personal Data.
Questions about how your data is handled? Our support team is here to help. Or head to the homepage to explore everything pk8r has to offer.